Health Literacy Organizational Assessment
Assess Smarter | Perform Stronger
At IHA, we believe that clarity, connection, and confidence aren’t optional—they’re essential. Our Health Literacy Organizational Assessment is designed to give you the insight, evidence, and action plan your organization needs to elevate how you communicate, serve, and succeed.
We partner with you to take a deep, data-driven look at every touchpoint of your health literacy — from policies and procedures to messaging, culture, and user experience. We identify strengths and gaps in how you are currently helping people understand their health, access care, and take action.
Why It Matters
- Miscommunication can cost lives, trust, and resources.
- Patients who understand are more likely to follow treatment, return for services, and recommend your organization.
- Clear communication reduces risks, speeds up compliance, and strengthens relationships within your team and with those you serve.
Who Benefits
- Hospitals, clinics, and health systems wanting stronger patient outcomes
- Public health departments and community organizations working to reduce disparities
- Healthcare marketers, communicators, and educators looking for more impact
- Any organization committed to building trust, reducing barriers, and improving health with clarity
Your Path Forward
- Reach Out: Complete a short form and tell us about your goals.
- Custom Scoping: We’ll work together to define areas of focus, timelines, and what success looks like for you.
- Assessment: We gather data, conduct interviews, review materials, analyze practices.
- Insight & Action: Deliver a tailored assessment report + roadmap.
- Measurement & Improvement: Optional coaching to track progress and adapt along the way.
What You Get
| Component | Description |
|---|---|
| Baseline Audit | A comprehensive evaluation of current health literacy practices — written materials, staff training, digital & in-person communication, signage, etc. |
| Stakeholder Feedback | Get the perspectives of staff, patients, and other community members to uncover mismatch between what you think you say and what people actually hear. |
| Best-Practice Benchmarking | Measure where you stand vs. industry standards and peer organizations. What are the hallmarks of high-performing health-literate organizations—and how do you match up? |
| Tailored Strategy Roadmap | Specific, prioritized recommendations paired with tools, timelines, and targets—designed for your organization’s culture, capacity, and budget. |
| Ongoing Support | Optional coaching, workshops, and measurement tools to help sustain progress and continually raise your performance. |
Let’s Transform Your Organization
Smart assessments lead to stronger performance. Let’s help you decode what’s working, fix what’s not, and build communication systems and practices that serve every person you reach.
If you like, I can also draft a short, punchy version for the top of the page (the “above the fold” section) to grab attention immediately.