Language, Culture & Diversity Micro-Credential

Build the skills to communicate clearly across languages, cultures, and abilities—and remove barriers that limit understanding and equitable care.

Language, Culture & Diversity is a 6-module, self-paced course that covers integration of health literacy when developing, implementing, and evaluating language access efforts, including translating and interpreting. Includes efforts advocating for awareness, competency, and including a health literacy perspective in understanding different cultures, languages, disabilities/physical limitations/challenges, and populations (urban, rural, different ages, etc.) (5 CECHs).

This course is part of IHA’s Health Literacy Specialist Certificate Program, but is available to complete individually to develop specific skill sets. Group discounts available for teams of 5 or more (tiered pricing based on number of participants), please use the team enrollment form for a custom quote.

Why This Course Matters

Language and cultural differences are among the most common—and most preventable—barriers to understanding in healthcare and public health. When people cannot access information in their preferred language, or when cultural differences are not respected, health outcomes suffer.

This course gives you practical strategies to ensure your communication, care, services, and written materials are accessible, culturally sensitive, and aligned with health literacy best practices.

Whether you interact directly with individuals or create written content for distribution, you’ll learn how to remove communication barriers that affect safety, understanding, and trust.

What You’ll Be Able to Do

After completing this course, you’ll know how to:

  • Apply a health literacy perspective to developing and evaluating language access plans Collaborate effectively with qualified healthcare interpreters
  • Collaborate effectively with qualified healthcare translators
  • Demonstrate cultural competence and cultural sensitivity
  • Communicate clearly across cultures—in speech and writing
  • Communicate effectively with people who have disabilities
  • Incorporate cultural and linguistic diversity into core health literacy practices

How to Enroll

Standard Price: $240

Current Online Price: $145 with discount code WBLCD424

Enroll today for $145 and save $95 (39%) from the regular program price of $240. Use the following code at checkout: WBLCD424.

Enroll Today! Enroll Your Team!

What’s Inside the Curriculum

Note: This course takes approximately 5 hours to complete.

Learn how a language access plan supports health literacy, relevant laws, and how to create, implement, and evaluate the plan.

Understand the reasons for using skilled healthcare interpreters, characteristics of qualified interpreters, and how to work effectively with them.

Explore the reasons for using skilled healthcare translators, characteristics of qualified translators, and how to collaborate effectively on written content.

Learn how cultural competence promotes health literacy, how to practice cultural sensitivity, and how cultural insensitivity contributes to health disparities.

Learn how to communicate effectively between cultures in both speech and writing.

Learn guidelines and best practices for communicating well with people who have disabilities, including:

  • Communication disorders
  • Hearing loss
  • Speech and language disorders
  • Vision loss
  • Deafblindness
  • Cognitive challenges

Learning Objectives

  1. Strengthen organizational health literacy through effective language access.
  2. Communicate clearly and respectfully across cultures and identities.
  3. Use inclusive communication strategies for people with diverse abilities and needs.

Earn Continuing Education Credits and a Digital Badge

5 Continuing Education Credits in the following categories:

  • CHES/MCHES (Category 1 Continuing Education Contact Hours) from NCHEC, Provider #101864
  • CEs for Nurses outside of California
  • California Nurses CEs from The California Board of Registered Nursing, CEP# 11933
  • CPH Recertification Credits from National Board of Public Health Examiners’

*AHIMA members are approved for 3 Continuing Education Credits.

Digital Badge

Upon completion, you’ll earn an Education digital badge—see FAQ About Digital Badges for complete info.

Take the next step in breaking down communication barriers and promoting clear, culturally responsive, and equitable health information for all.

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