Frequently Asked Questions

Have a question about our PlainLangauge Pro Skill Building Course?
Scan this page for quick answers to common inquiries.

We’ve compiled information on everything from program requirements and admissions to coursework and career opportunities.

Quick Links

Pricing

You can pay online when registering via credit card. You can pay by check by contacting Yolanda Herrera at yherrera@iha4health.org.
She can also provide you with an invoice for your purchase.

Yes, if you have 5 or more people that want to register for the PlainLanguage Pro program, please contact Beth Scott at bscott@iha4health.org.

Please contact Yolanda Herrera at yherrera@iha4health.org.

Access Issues

Please be sure to check with your IT department to see if they use SPAM / web filtering. If they do, we recommend the following domains be whitelisted to ensure email and web access for you or those participating in the program from your organization:

  • commpartners.com 
  • learn.healthliteracysolutions.org
  • scorm.com

About Continuing Education Credits (CECs)

Earn 8 Continuing Education Contact Hours!

CHES/MCHES: Sponsored by the Institute for Healthcare Advancement, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc., this module is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive 8 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours available are 8. Continuing Competency credits available are 0. Provider ID#: 101864

CPH: This activity is approved for 8 credits accepted by the National Board of Public Health Examiners’ Certified Public Health (CPH) recertification program.

Nurses: The Institute for Healthcare Advancement is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. Provider# P0834 (8 contact hours)

California Nurses: The Institute for Healthcare Advancement is a provider approved by the California Board of Registered Nursing, CEP# 11933, for 8 contact hours.

Participants are solely responsible for determining if the continuing education provided is recognized by the regulatory or certifying entity to whom they wish to submit evidence of continuing education completion.

To earn credit/contact hours and obtain a CE certificate, participants must:

  • Complete the entire PlainLanguage Pro course.
  • Complete the Program Evaluation after finishing the course.
  • Submit the CE Request Form.
  • After completing the course, you will receive the Program Evaluation via email.
  • To receive continuing education credits, complete the CE request form provided at the end of the Program Evaluation. IHA will issue your CE certificate at the beginning of each month.
  • Credit must be requested by November 1, 2025.

Eskarlethe Juarez at ejuarez@iha4health.org.

Program Completion

There is no final exam for this course.

Upon course completion IHA will send each participant a Certificate . This certificate signifies that you’ve learned the skills associated with health literacy design, writing and numeracy principles.
Completing the program is an accomplishment, please share the news with others and tag IHA on LinkedIn.

For technical help please contact us using our online support page.