Training Summary

IHA’s PlainLanguage Pro (PLP) is an online, self-paced training that helps health professionals of all experience levels create patient-facing materials that are easier to understand and use. You’ll build practical skills to apply health literacy principles across writing, design, and numeracy so patients can better understand information, follow instructions, and make informed decisions.

What You’ll Learn

Through hands-on activities and guided exercises in four focused modules, you’ll learn:

Writing Principles

  • Write and design clear, patient-friendly materials
  • Communicate numbers and risk effectively
  • Design visuals such as tables, forms, and graphs that support understanding
  • Evaluate and improve materials using health literacy assessment tools

Design Principles
Make information easier to read, find, and navigate.
Non-Continuous Text
Design effective tables, forms, graphs, and maps.
Numeracy Principles
Present numbers clearly and meaningfully.


Who Should Attend:

This program is ideal for individuals who:

  • Write, edit, design, or evaluate health or social service materials that must be easy to find, read, and understand.
  • Supervise writers or designers.
  • Ensure organizational documents comply with policies and regulations.

It is relevant for professionals in:

  • Federal, state, or local health and human service agencies.
  • Community-based organizations.
  • Healthcare systems.
  • Health insurance plans.
  • Human resources professionals
  • Pharmaceutical companies.
  • Marketing and advertising firms.
  • Disease-specific advocacy organizations
  • Professional organizations related to health and human services

For technical product or payment help, please use this online support form