Assess: Apply Proven Health Literacy Standards

HealthLiteracyCopilot™ equips you with a powerful AI-powered tool for health literacy assessment. Evaluating your content against proven frameworks and standards like IHA’s PLATO™/N-PLAT™ health literacy standards and AHRQ’s PEMAT, helps ensure all published content works for the people it’s meant to serve.

  • Automated PLATO™/N-PLAT™ and standards integration (About HL Standards link)
  • Document is “scored” for both design and text based on reading level, readability metrics, and visual dashboard.
  • Scoring is done for both individual pages and for the full document.
Plain Language Guide Health Literacy Guide Health Literacy Standards
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Why Assess?

$238 Billion Reasons to Assess Health Materials

Clear communication doesn’t happen by accident. Even well-written materials can be ineffective patients can’t understand the information or don’t know how to use it. Limited literacy, language barriers, and digital access challenges all contribute to health materials falling short of the mark. That’s why consistent, systematic assessment for health literacy is essential.

Studies show that:

  • 88% of U.S. adults struggle to understand and use health information
  • Patients with limited literacy skills are up to 69% more likely to be hospitalized
  • Improving health literacy could prevent nearly 1 million Medicare hospital visits annually
  • $106 to $238 billion in preventable annual healthcare costs are linked to low health literacy
  • Only 12% of people have the skills needed to manage or prevent chronic disease
  • Among older adults, only 17% demonstrate proficient digital health literacy

These statistics are symptoms of a system-level communication failure. Patients who can’t understand or use the health information they receive experience worsened outcomes, higher costs, and a wider equity gap.

When patients can understand and act on the information they receive, the result is better outcomes, reduced costs, and greater health equity. Choosing to invest in clear communication is essential to delivering top-quality care.

  • Identify and fix barriers to patient understanding
  • Improve medication and treatment plan adherence
  • Build trust with diverse audiences
  • Ensure compliance and reduce organizational risk
  • Advance health equity

Revise: Edit & Auto Generate Recommendations

Based on the assessment of the document, HealthLiteracyCopilot provides recommendations for text revisions:

  • Revisions clearly displayed at the paragraph level, showing original text side-by-side with the recommended text
  • Revised copy written in accordance with health literacy standards
  • All recommended design and text changes are highlighted for easy understanding
  • Explanations are provided for all recommendations
  • Recommendation options include approving as is, additional editing, or inserting new text

Pro Tips

  • You don’t have to approve every suggestion — keep what works, edit what doesn’t
  • The AI explains why each change was made; use these explanations to learn health literacy principles
  • Revision suggestions follow the standard you selected during assessment (PLATO/N-PLAT or PEMAT)

PLATO and NPLAT are trademarks of Institute for Healthcare Advancement.

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